Terms of Use

Moii Terms of Use

Chapter 1 General Provisions

Chapter 2 Use and Termination of Service

Chapter 3 Use and Refund of Paid Services

Chapter 4 Intellectual Property Rights and Personal Information

Chapter 5 Miscellaneous

Chapter 1 General Provisions

Article 1 [Purpose]

These Terms of Use aim to define the rights, obligations, responsibilities, and other necessary matters in relation to the use of the various services (hereinafter “Services”) provided by Moii, a social matching conversation service in 3D space offered by Iluni Co., Ltd. (hereinafter “Company”), between the Company and the users (hereinafter “Members”) using it.

Article 2 [Definition of Terms]

① The definitions of the terms used in these Terms are as follows:

1. Services: Means Moii and all related services provided by the Company through applications, including portable terminals and telecommunications equipment.

2. Member: Refers to an individual who has entered into a service usage contract with the Company and uses the services provided by the Company.

3. ID: A combination of characters and numbers selected by the member and assigned by the Company for member identification and service use.

4. Password: A combination of characters or numbers set by the member themselves and registered with the Company for the protection and verification of personal information.

5. Post: Refers to all information or materials such as text, documents, images, voices, links, files, or combinations thereof, posted by members in the use of the service.

6. Item: An intangible product used for the use of the service, meaning something the member pays for and purchases.

7. Membership: Refers to a usage right containing the right to use membership services.

② The meanings of terms not defined in paragraph 1 of this article shall follow the individual operational policies related to the service and general commercial practices.

Article 3 [Posting, Effect, and Amendment of Terms]

① The Company shall post these Terms on the initial or connected screen of the Company’s service app or notify them by other methods. These Terms shall come into effect when an individual wishing to use the service agrees to these Terms and registers as a member.

② The Company may amend these Terms within the scope that does not violate related laws such as the Act on the Regulation of Terms and Conditions, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

③ These Terms may be amended, and in case of any amendment, the Company shall announce the fact that the Terms are being amended and the contents of the amendment on the app screen at least 7 days before the effective date (hereinafter "Date of Effect") of the amended Terms. However, for changes that significantly impact members’ rights and obligations, the announcement will be made 30 days prior to the effective date.

④ If a member does not agree with the Terms, they can express their intention on the service discontinuation and withdrawal page provided by the Company and request the termination of service use. However, if the Company notifies the member of the changed Terms, and the member does not express their refusal within 30 days from the notification date, it is considered that the member agrees to the changed Terms.

Article 4 [Interpretation and Exceptional Rules of Terms]

① The Company may set necessary matters for the application of these Terms in the policy and may have separate terms for individual services. However, if such contents conflict with these Terms, the terms of individual services shall prevail.

② The Company shall post the contents of the policy so that members can be aware of it and will follow the procedures of Article 3, Paragraph 3 when revising it.

Article 5 [Confirmation and Compliance with App Store Terms]

Members must check and comply with the terms and privacy policy of the app store (such as Apple App Store, Google Play Store, etc.) when downloading the service app and acknowledge that these contents may apply to them when using the service app.

Chapter 2 Use and Termination of Service

Article 6 [Conclusion of Usage Contract]

① A usage contract is concluded when a member agrees to the service terms on the membership registration page provided in the service, applies for use, and the Company accepts the application.

② The Company shall principally accept applications for service use. However, the Company may not accept or may terminate the usage contract post-acceptance in the following cases:

1. If it is determined that the applicant does not align with the Company’s policy or if providing the service is difficult.

2. If using third-party information for application or duplicating membership.

3. If false information is provided, or mandatory fields requested by the Company are not filled out.

4. If intending to use the service for illegitimate purposes.

5. If using a photo or ID that does not clearly show the face or could cause discomfort to other members.

6. If the member does not comply with these terms and conditions or the company's internal policies, or violates relevant laws.

③ The company may add, delete, or modify member information and other requested information as stipulated in relevant laws and the company’s privacy policy. The company may also undergo procedures to verify the identity of the member through email or mobile phone.

④ Members must immediately update their personal information on the site if there are any changes to the information provided at the time of registration. The company is not responsible for any loss incurred due to the delay in updating this information.

⑤ According to the company policy, members may be classified by level, and their usage time, number of uses, and available service menus may be differentiated.

Article 7 [Provision, Modification, and Interruption of Services]

① The company provides the following services to members:

1. Social matching and conversation connection services.

2. Membership subscription services.

3. All other services developed by the company or provided through partnership agreements with other companies.

② The company does not grant members the right to use the company's or service's trademarks or other distinctive brand features.

③ The duration of the service according to these terms and conditions is from the date of service application until the termination of the service agreement.

④ Unless there are special circumstances in business or technology, the company provides services 24 hours a day, every day of the year.

⑤ The company may temporarily suspend the provision of services if there are significant operational reasons such as computer failures or natural disasters. In such cases, the company will notify members via announcement boards or emails. However, if the company is unable to notify in advance due to unavoidable reasons, it may notify post-factum.

⑥ The service may change or be suspended at any time without prior notice due to updates, including changes in form, function, or design. However, if the changes can cause harm to members, the company will announce the changes on the company's app page or via email seven days before the change (or 30 days in advance in case of significant changes).

Article 8 [Company's Obligations]

① The company strives to provide continuous and stable service.

② The company endeavors to address opinions or complaints raised by members based on reasonable grounds, and if necessary, can inform the member of the handling process or results via email or bulletin boards.

③ The company complies with laws related to the operation and maintenance of the service.

Article 9 [Member's Obligations]

① Members shall not engage in the following acts:

1. Infringing on the intellectual property rights or other rights of third parties.

2. Posting content or linking to sites containing obscenity, defamation, abuse, defamation of character, unauthorized disclosure of personal information, or similar content.

3. Spreading malware or data that can cause malfunction of information and communication equipment or destruction of information.

4. Acts as specified in Article 6, Paragraph 2.

② The company, as a service provider, may implement technical measures to block or manage unauthorized or illegal access and use of the service.

Article 10 [Restrictions on Service Use]

① Members must immediately inform the company if they engage in or observe prohibited activities according to these terms and conditions and policies. The company is not liable for any financial or emotional damage incurred due to the member’s failure to notify.

② Depending on the severity of the violation, the company may take the following actions against members who violate these terms and conditions, policies, or related laws and general commercial principles:

1. Warnings may be given up to twice along with non-public processing measures, and depending on the severity of the case, the account may be temporarily or permanently suspended immediately.

2. Temporary suspension may be imposed for 24 hours to 3 days, and depending on the severity, the account may be immediately permanently suspended.

3. Temporary suspension means a suspension of service feature usage.

4. If an account is permanently suspended, rejoining the service is not possible, and depending on the severity, the company may request or submit relevant data to judicial and investigative authorities.

5. If an account is penalized, temporarily or permanently suspended for violating these terms and conditions or policies, no refunds will be provided for any purchased products.

③ When taking the measures specified in Paragraph 5, the company will notify the member in advance through in-app service messages. In cases where the member is unreachable or in urgent situations, the company may take action first and notify afterwards.

④ If the member has grounds for objection against the company's measures under this article, they may raise an objection within seven days of receiving the notification from the company. If the objection is justified, the company will promptly revoke the measures taken against the member.

Article 11 [Termination of Service Agreement]

① Members can terminate their service agreement at any time by going to the "Settings" page within the service application and notifying the company of their intention to withdraw membership.

② If a member voluntarily terminates their service agreement without fault and wishes to reuse the service, they can do so only after 30 days have passed since the termination of the previous service agreement.

③ The company may terminate the service agreement if any of the following reasons occur or are confirmed:

1. If reasons listed in each clause of Article 6, Section 2, have occurred or are confirmed post facto in relation to the member.

2. If reasons listed in each clause of Article 9, Section 1, have occurred or other similar reasons arise concerning the member.

④ In the case of termination by the company under Clause 3, the company will notify the member of the termination through a pop-up in the service application. The service agreement is terminated at the time the company notifies the member of its intention to terminate.

⑤ If the service agreement is terminated according to Clause 3, the company may refuse to accept any reapplication for use by the member.

Chapter 3: Use and Refund of Paid Services

Article 12 [Posting of Paid Service Details]

① The company primarily offers services for free, but some services may be provided for a fee.

② The company will specify the content, method of use, fees, and other terms of use for paid services in the operational policy and display these on the initial screen of the respective paid service or in the help section.

Article 13 [Purchase and Use of Membership and Items]

① Members can purchase memberships and items through payment methods provided by the company, such as app store payments, and use them according to the operational policy. However, if no usage period is specified, they will expire 5 years after the purchase date of the member.

② When a member purchases memberships and items through an app store (such as Apple App Store, Google Play Store, etc.), the member must pay all charges including taxes and fees as per the payment processing service terms and policies of the app operator and comply with the procedures and obligations set by the app operator.

③ If a member uses a payment method operated by a business other than the company, such as through an app store, the member must check the policies of that operator in advance, and the company is not liable for any damage incurred by the member due to failure to check these policies.

④ If a minor under the age of 14 purchases memberships or items, consent from a legal guardian is required, except in cases of deception by the minor or when the legal guardian has permitted the disposition of the assets.

⑤ When a member withdraws after purchasing a membership, the membership right automatically expires, and the company does not compensate for the expired membership right. Additionally, expired membership rights are not restored even if the member rejoins after withdrawal.

Article 14 [Right to Withdraw Subscription]

① Members can withdraw their subscription within 7 days from the date of purchase or the date when the paid service becomes available. However, refunds or withdrawal of subscription are not possible for memberships or items provided for free or if digital content has been downloaded or opened through a real-time streaming service. However, in the following cases, the subscription cannot be canceled.
a) You have used the paid item, service, or subscription product at least once after purchasing it.
b) If you have used bonus products received when purchasing paid items, services or subscriptions
C) You have sponsored other members with your own items or paid goods.

② Despite Clause 1, in cases where the service is integrated and provided, or in other cases where the right to withdraw subscription is restricted by the Electronic Commerce Act, the right cannot be exercised.

③ Despite Clause 1, if the content of the service is performed differently from the contracted content, a member can withdraw their subscription within 3 months from the day the service was received, or within 30 days from the day they became or should have become aware of it.

④ Depending on the nature of individual services, the company may establish separate terms and conditions for cancellation and refund, and in these cases, the cancellation and refund regulations in the individual terms and conditions take precedence.

Chapter 4: Intellectual Property and Personal Information

Article 15 [Rights and Responsibilities of Posts]

① All rights, including intellectual property rights, related to the services provided to members by the Company, shall belong to the Company.

② Copyrights of posts, tags, etc. (hereinafter referred to as “posts, etc.”) created by members in the course of using the service shall belong to each member, unless otherwise indicated.

③ Members grant the Company permission to use the posts, etc., they have uploaded to the service, both within the service and abroad, for the following purposes, unless there is an explicit refusal to consent:

1. Exposing or non-exposing, deleting posts, etc., according to the service terms and policies.

2. Reproducing, transmitting, displaying posts, etc., within the service (including cases where the service is provided within a certain area of a third-party operated site or media), and modifying by resizing or simplifying without changing the content of the posts.

3. Changing or transferring the posting location of posts due to integration among services operated by the Company or for reasons related to service policies.

4. Reproducing, transmitting, or displaying posts in other services operated by the Company. However, this is not applicable if the member has not explicitly agreed to the reproduction, transmission, or display.

5. Allowing media, broadcasting companies, etc., to report or broadcast all or part of the posts for promotional purposes of the Company's services. In such cases, the Company will not provide personal information of members to media, broadcasting companies, etc., without individual consent of the member.

④ If the Company wishes to use members' posts, etc., in ways other than those mentioned in the preceding paragraph, it will obtain the consent of the member.

⑤ Posting content on the service is considered as granting permission for other members to use the posts within the service and for the Company to use them in search results.

⑥ When a member withdraws from membership, the posts created by the member will not be deleted.

Article 16 [Management and Temporary Measures of Posts]

① The Company has the principal authority over the management, operation, improvement, and support of all posts and content within the service. However, members can manage their own posts, such as deleting or making them private, where such management functions are available.

② If a member's post, etc., violates these terms, policies, relevant laws, or requires non-disclosure according to operational policies, the Company may suspend posting, make them private, delete, or take other measures, either directly or at the request of a lawful rights holder.

③ The Company follows the procedures for deleting posts or posting counter-statements and takes temporary measures in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter “Information Communications Network Act”).

Article 17 [Personal Information Protection]

① The protection and use of personal information are subject to the relevant laws and the Company's privacy policy. However, the Company's privacy policy does not apply to sites linked outside of the official app.

② Upon discontinuation of the service or withdrawal of consent for personal information provision by a member, the Company will promptly destroy the member’s personal information. However, certain information may be retained as stipulated by related laws such as the Act on Consumer Protection in Electronic Commerce, etc.

Article 18 [Member's ID and Password]

① The Company principally supports only one account per member for the provision of services.

② The account can only be used by the member themselves, and under no circumstances can they allow someone else to use their account. In cases where multiple accounts registered using different phone numbers use the same person's photo, it is considered that the same person has created multiple accounts. In such cases, the Company may suspend all but one account at its discretion.

Article 19 [Provision of Information and Advertisement Placement]

① The Company may provide various information deemed necessary for the use of services to members through service notifications such as pop-ups, as pre-agreed between the member and the Company.

② The Company may utilize member information for profit purposes by sending commercial pop-up advertisements for service operation.

③ For notifications to all members, the Company may replace the notification in the previous paragraph by posting on the Company app screen for more than 7 days. However, for matters that significantly affect a member’s transactions, individual notifications are made as in the method described in paragraph 2.

④ The Company can send texts or app pushes regardless of the member's consent in the following cases:

1. Sending an authentication email or text to confirm the ownership of the mobile number entered during application.

2. Sending an authentication email or text when there is a change in member information.

3. Other cases where the Company determines that the information is critically important for members to know in the course of providing services.

⑤ Notwithstanding paragraphs 1 to 4, the Company may directly contact the member using the mobile phone number provided at the time of registration for inquiries that are difficult to handle through online channels, such as fraud damage, unpleasant experiences during service use, etc.

Chapter 5: Miscellaneous타

Article 20 [Limitation of Liability]

① The Company is not responsible for any service disruptions caused by the member's failure to comply with the member terms, policies, or service usage methods, or due to the member's negligence in managing their password or other reasons attributable to the member.

② The Company does not guarantee the reliability, accuracy, or any other aspect of information, materials, or facts posted through the service.

③ The Company is not liable for any transactions made between members or between a member and a third party through the service, unless there is intentional misconduct or gross negligence.

④ The Company is not liable for the use of services provided free of charge unless there is intentional misconduct or gross negligence, or unless there is a special provision in the relevant laws.

⑤ The Company is exempt from liability in cases where service cannot be provided due to force majeure such as natural disasters, war, suspension of services by telecommunications carriers, technically difficult defects, and other irresistible forces.

⑥ The Company is not liable for any service interruption or malfunction due to unavoidable reasons such as maintenance, replacement, regular inspection of service equipment, etc., unless there is intentional misconduct or gross negligence.

Article 21 [Indemnification]

If a third party brings a lawsuit or objection against the Company, its affiliates, or its employees due to the member's violation of these terms, policies, internal regulations, separate terms, related laws, etc., the member must compensate for the related damages, including costs (such as attorney's fees).

Article 22 [Governing Law and Jurisdiction]

① Lawsuits between the Company and members shall be governed by the laws of the Republic of Korea.

② For disputes arising between the Company and members, the Seoul Central District Court shall be the court of exclusive first-instance jurisdiction.

[Addendum]

These terms and conditions are applicable from April 20, 2023.

Established April 20, 2023.
Revised June 24, 2024